Fellow collectors, this is not a vendetta message against KebcoToys.com
but merely a warning to anyone who might do business with them. In
Fall of 2004, I placed a pre-order on their website for a case of
vintage Star Wars OTC figures. Understanding the conditions of a
pre-order, I waited 6 weeks for the figures, until I personally called
the vendor. I was told they would ****p "within 2 weeks". They never
did.
Ever since my attempts to call or email have been unsuccessful. Their
1-877 # is always busy. The emails never responded to. And, because
I waited until January to re****t this problem to
my credit card company, they state that there is nothing they can do to
recoop the $70 deposit (half of the total fee). As a policy Kebco
states that "If you do not want to wait, please notify
custservice@[EMAIL PROTECTED]
and we will cancel the item and refund your
money". Trust me this is just not true. Don't get duped like I did.
From BBB.org, (Better Business Bureau)
Number of complaints processed by the BBB for KebcoToys.com in last 12
months: 22.
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