Okay, they did not address my two sentence email where I said "I am
disappointed in your new feedback system. Please close my account"
Instead, this was the answer I got (and PLEASE PAY ATTENTION TO The
sentence beginning with "However, our company...."
Dear Sue,
Thank you for writing eBay in regard to your vaulable suggestions.
eBay welcomes comments from members of our Community, and we
appreciate your suggestions. This type of communication helps us
improve our services and meet your needs.
However, our company policy doesn't allow us to accept suggestions
unless we specifically request them. We hope that you understand that
this policy can avoid future misunderstandings if new products,
services, and features developed internally by eBay employees seem
similar or even identical to a member's idea.
***Im****tant***
Any comments or materials (including questions, technical or creative
suggestions, and ideas) that you send to us aren't considered
confidential or proprietary. To learn more about eBay's policy on
submitting unsolicited ideas, go to:
http://pages.ebay.com/help/policies/unsolicited-ideas.html
For more information about sending suggestions to eBay, go to:
http://pages.ebay.com/help/newtoebay/suggest.html
It is my pleasure to assist you. Thank you for choosing eBay.
Sincerely,
Steve N.
eBay Customer Sup****t
Something is amiss at Ebay and for those who say "they listen to their
customers" HA!
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